Water Utilities Corporation
Toll Free: 0800 555 555
Land line: 399 25 00
SMS : 16299
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Water Utilities Corporation (WUC) is a parastatal organisation, wholly owned by the Botswana Government.It was established in 1970 by an Act of Parliament (Laws of Botswana Cap 74:02) with a mandate to manage a single project for the supply and distribution of water in what was then called the Shashe Development Area.
In the forty 44 years since its inception, its mandate has expanded to supplying potable water to all the urban centres and villages in the country, as well as managing wastewater under the Water Sector Reforms Programme which effected in May 2009 and completed in April 2013.
The programme resulted from a study to rationalize the water sector in Botswana and ensure uniform service levels for all. Following the commencement of the implementation of the Water Sector Reforms Project, the Corporation's customer base has grown significantly from 80 000 at the beginning of the reforms in 2009 to just over 330 000 by March 2014. The Corporation presently supplies over 76 million cubic meters of potable water annually to its total customer base.
With a property, plant and equipment value of over P5 billion, the Corporation’s infrastructure includes nine dams: Gaborone, Nnywane, Bokaa, Shashe, Ntimbale, Letsibogo, Dikgatlhong, Lotsane, Thune as well as the North South Carrier Scheme which comprises a 360km long pipeline, water treatment plants and associated pump-stations. Additional dams, the Dikgatlhong, Thune and Lotsane are under construction.