Take Over Areas

Summary;

 Phase I Takeover

Under Phase I, water supply to Mogoditshane and Tlokweng villages as well as bulk water supply to the North East District was taken over in May 2009. (also see Phase II and Phase III areas below)

Phase II Takeover

Office Locations in the New Villages

Customers will continue getting services from the offices they were using before the takeover, until further notice. Note that for villages taken over under Phase II, water accounts can only be paid for in the village where the account is held, not at any other WUC office around the country.

Phase II was implemented in February 2010 with the takeover of 53 villages around the country. See list below.

Phase III Takeover

Phase III effected on the 4th of October 2010. Under Phase III, a number of villages across thecountry were taken over as follows:
 

Wastewater Take Over

Wastewater for Gaborone, Francistown, South East (Ramotswa, Tlokweng), Kweneng (Mogoditshane), Tonota, North East, Tutume, Kgatleng and Kasane/Chobe clusters to be taken over in Phase 3, the specific date bing 1st February 2011. The takeover is part of the Water Sector Reforms project. Remaining areas will be taken over as and when WUC takes over potable water service delivery in those areas. Wastewater services takeover in the whole country is scheduled for completion in 2014.

Phase IV Takeover

Phase IV effects on the 1st April 2011. Under Phase IV, a total number of 135 villages across the country is taken over as follows:

Phase IV Takeover Part 2

Phase IV Part 2 effected on the 1st of November 2011. Under Phase IV Part 2, 55 areas were taken over as follows:
 

Consumers’ Role in the Takeover Process

The Water Utilities Corporation (WUC) is a Parastatal Organisation and therefore there is a variation between the way it operates and the way the Department of Water affairs and District Councils operate. All WUC customers are required to sign a water supply agreement with the Corporation. This therefore means that all customers that will be taken over will be expected to sign this agreement as a matter of urgency.

For further information call:
Toll free: 0800 555 555
Corporate Communications Manager 3604484